General
How to contact us
1) Click on the Help button, then Contact. 2) Fill out the form with your information and write your message, then click Send.
Edit your account information
1) Click on the bubble of your account 2) Click on My Profile 3) Modify your information and then save it by clicking Save.
Sort & Filter
1) You can use the search field to find a specific learner. 2) You can select a training course to display only the agents to whom it has been assigned. 3) You can select dates to narrow down the display of courses assigned between them. By default, ...
Download certificate
1) Go to the "Our Trainings" then "My Trainings" tab. 2) Click on the "Certificate" button for completed training
Start a training
1) Go to the Our Trainings tab 2) Click to My Trainings tab 3) Click "Get Started" on the training you wish to start You can filter your trainings to see only those that are Completed, In progress or Pending
Create a learner account
1) Go to Business Area 2) Click on Learner Management 3) Click on New Learner 4) Fill in the learner information and click Save The email will serve as your login. After creation, the learner receives an email to activate it and create their ...
Assign credit to a learner
1) Click on "Business Area" then "Credit Wallet" 2) Click on Assign credits button 3) Select a training from the drop-down list. 4) Assign credits to learners by checking the boxes and clicking "Assign the Credits".
Add a manager
1) Rendez-vous dans l'espace entreprise 2) Cliquez sur l'onglet « Gestionnaires », puis sur le bouton « Nouveau gestionnaire ». 3) Saisissez les informations relatives au nouveau compte gestionnaire et enregistrez-les.
Purchase credits
1) Click on "Business Area" then "Credit Wallet" 2) Click on "Buy credits" button 3) Create your training list with the “Add to list” button, select your payment method, then click on "Buy credits".
Learner monitoring
1) Go to the business area 2) Click on “Learner Management” then on “Monitoring” tab. 3) By clicking on the three dots on the right, you can view the history of a training as soon as the progress status is "In progress" and download its certificate ...
Export & Download certificates
1) You can export the displayed information as an Excel file by clicking the "Export" button. If you select specific lines, only those will appear on the export. 2) You can download certificates for training with a status of "Completed" by checking ...
Login
1) To log in, go to the login page. 2) Enter your credentials and click Log in.
Edit a manager
1) Go to Business Area. 2) Click on the Managers tab. 3) Select the manager to modify from the list on the left, or use the search box. 4) Edit the desired information and remember to save. The “Cancel” button allows you to undo current ...
Edit a Learner
1) Go to Business Area 2) Click on Learner Management tab 3) Select the learner to edit from the list on the left, or use the search bar. 4) Edit the information and remember to save. The "Cancel" button allows you to return to the last saved ...
Create a company account
1) Click on Sign Up 2) Fill out the registration form and click "Continue". 3) Create your administrator account and click "Sign Up" 4) Your company account has been successfully created. To finalize your registration, our teams need to check your ...