Lux-Airport Academy | Help Center

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How to contact us
1) Click on the Help button, then Contact. 2) Fill out the form with your information and write your message, then click Send.
Edit your account information
1) Click on the bubble of your account 2) Click on My Profile 3) Modify your information and then save it by clicking Save.
Sort & Filter
1) You can use the search field to find a specific learner. 2) You can select a training course to display only the agents to whom it has been assigned. 3) You can select dates to narrow down the display of courses assigned between them. By default, ...
Download certificate
1) Go to the "Our Trainings" then "My Trainings" tab. 2) Click on the "Certificate" button for completed training
Start a training
1) Go to the Our Trainings tab 2) Click to My Trainings tab 3) Click "Get Started" on the training you wish to start You can filter your trainings to see only those that are Completed, In progress or Pending

Popular Articles
Create a company account
1) Click on Sign Up 2) Fill out the registration form and click "Continue". 3) Create your administrator account and click "Sign Up" 4) Your company account has been successfully created. To finalize your registration, our teams need to check your ...
Edit a Learner
1) Go to Business Area 2) Click on Learner Management tab 3) Select the learner to edit from the list on the left, or use the search bar. 4) Edit the information and remember to save. The "Cancel" button allows you to return to the last saved ...
Edit a manager
1) Go to Business Area. 2) Click on the Managers tab. 3) Select the manager to modify from the list on the left, or use the search box. 4) Edit the desired information and remember to save. The “Cancel” button allows you to undo current ...
Login
1) To log in, go to the login page. 2) Enter your credentials and click Log in.
Export & Download certificates
1) You can export the displayed information as an Excel file by clicking the "Export" button. If you select specific lines, only those will appear on the export. 2) You can download certificates for training with a status of "Completed" by checking ...

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